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Think the service offerred is spot on and very thorough. Only minor issue we had was that our cat lost his magnetic collar a couple of days prior to our return and couldn't get in the house. Perhaps animals that require special access could be checked prior to leaving. – What could we do to improve?

  • 10/10 – How easy were we to contact?
  • 10/10 – How would you rate the speed we responded to your booking?
  • 10/10 – How satisfied were you with our service?

15 Jan 15

Person’s avatar

Thanks Alan, probably just unfortunate timing. There is a spare collar/magnet in his food box if needed in future.

Invoice was paid the other day so hopefully you've received funds.

Thanks again!

Alan Morrison –

Person’s avatar

Hi Campbell

We placed the collar back on Henry just after the photo we sent on last day. It had been off several times while you were away (we should have replaced it), it appears to have come off again prior to your return. Lesson learned. Thanks for the feedback.

Alan Morrison

Alan Morrison –